Scams · Action Guide

Never give an unexpected caller a verification code

5 minFreeDo this with: Together

Short answer · G019

Treat a verification code like a temporary key. If someone unexpectedly calls, texts, or messages and asks you to read a code back to them, stop. Do not share it.

Do this now

Agree on the rule now: verification codes are never read to an unexpected caller or message sender.

If a code arrives unexpectedly, do not click links in the message and do not reply with the code.

If the request claims to be from a bank or company, contact that organization using a number or app you already trust.

If a code was already shared, secure the affected account promptly and review its sign-in and recovery settings.

Don’t do this

Do not share a code because the caller already knows your name, bank, phone number, or other personal details.
Do not let urgency override the family rule.
Do not approve a sign-in prompt you did not initiate.

Official sources

FTC — What’s a verification code and why would someone ask me for it? ↗

Last reviewed: September 23, 2026

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Set Up a Family Scam Verification RuleCreate one simple rule for unexpected requests for money or urgent help.What to Do About AI Voice Scams Targeting ParentsUse a known phone number to verify an unexpected emergency request before acting.What to Do After a Suspicious Call or MessageStop, verify independently, and use official channels if money or account access may be at risk.

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